Our Services for Children with Complex Needs

    Tailored support delivered with compassion, expertise, and a deep commitment to each child's wellbeing

    We currently provide non-regulated support for adults 18 and over, and, where permitted by our insurers, young people. Regulated services marked Coming soon — after CQC will be available once our CQC registration is finalised.

    Coming soon — after CQC

    Personal Care Support

    Compassionate assistance with daily living activities for children with complex needs.

    • Support with personal hygiene and bathing
    • Assistance with feeding and mealtimes
    • Help with mobility and positioning
    • Support with toileting and continence care
    • Assistance with dressing and grooming

    Delivered at home, within your community

    Talk to a care coordinator about this service

    Expert care in the comfort of home

    Coming soon — after CQC

    Specialist Nursing

    Expert clinical care delivered by qualified nurses for children with complex medical needs.

    • Tracheostomy care and suctioning
    • Gastrostomy feeding and tube management
    • Ventilator and respiratory support
    • Medication administration and monitoring
    • Clinical observations and health monitoring

    Delivered at home, within your community

    Talk to a care coordinator about this service

    Expert care in the comfort of home

    Coming soon — after CQC

    Therapy Support

    Assistance with therapeutic activities and developmental exercises to support each child's progress.

    • Support with physiotherapy exercises
    • Assistance during occupational therapy sessions
    • Help with speech and language activities
    • Sensory play and development activities
    • Support with educational activities

    Delivered at home, within your community

    Talk to a care coordinator about this service

    Expert care in the comfort of home

    Companionship and Social Support

    One-to-one companionship that reduces isolation and supports emotional wellbeing in everyday life.

    • Friendly visits and conversation
    • Shared hobbies, games and activities
    • Support to stay connected with family and friends
    • Help to attend social or community events

    Delivered at home, within your community

    Talk to a care coordinator about this service

    Expert care in the comfort of home

    Errands and Shopping Assistance

    Practical help with everyday errands so daily life runs smoothly.

    • Accompanied or on-behalf grocery shopping
    • Collecting prescriptions and parcels
    • Posting mail and paying bills in person
    • Support with planning weekly errands

    Delivered at home, within your community

    Talk to a care coordinator about this service

    Expert care in the comfort of home

    Community Access and Outings

    Supported access to the local community, helping people stay active, engaged and independent.

    • Trips to parks, cafes and local venues
    • Support attending clubs, classes and groups
    • Help with public transport and navigation
    • Encouraging confidence in the community

    Delivered at home, within your community

    Talk to a care coordinator about this service

    Expert care in the comfort of home

    Domestic and Household Support

    Light housekeeping and home support to keep the living space safe, clean and comfortable.

    • Light cleaning and tidying
    • Laundry and changing bed linen
    • Meal preparation and planning
    • Help with everyday household tasks

    Delivered at home, within your community

    Talk to a care coordinator about this service

    Expert care in the comfort of home

    Wellbeing and Emotional Support

    Gentle, person-centred support that promotes confidence, routine and a positive sense of wellbeing.

    • Encouraging healthy daily routines
    • Active listening and reassurance
    • Support with relaxation and hobbies
    • Monitoring mood and reporting changes

    Delivered at home, within your community

    Talk to a care coordinator about this service

    Expert care in the comfort of home

    Independent Living Skills

    Coaching and prompting to build everyday life skills and greater independence at home.

    • Budgeting and managing money
    • Cooking and meal planning
    • Personal organisation and routines
    • Building confidence with daily decisions

    Delivered at home, within your community

    Talk to a care coordinator about this service

    Expert care in the comfort of home

    Hospital and Appointment Support

    Reliable accompaniment to medical and personal appointments, with clear notes shared with the family.

    • Accompanying to GP and hospital appointments
    • Help with check-in and waiting areas
    • Note-taking and follow-up reminders
    • Safe travel to and from the appointment

    Delivered at home, within your community

    Talk to a care coordinator about this service

    Expert care in the comfort of home

    Have questions about our services?

    Our experienced team is ready to discuss how we can best support your child and family